We build AI that runs the front desk
KieServices helps service businesses turn every message, call, and enquiry into a booked, paying customer — automatically.
We started with a simple belief: small and mid-sized service businesses deserve the same always-on, intelligent customer experience as the largest enterprises. So we built an AI automation platform that answers, books, and follows up 24/7 — in any language, across every channel.
24/7
Always-on coverage
4
Languages supported
60s
Average response time
10x
Faster booking flow
Our mission
To give every service business an AI teammate that never sleeps — capturing demand, delighting customers, and freeing owners to focus on the work they love.
What we value
The principles behind our product
Customer obsession
Every feature starts with a real business problem and ends with a measurably better outcome for our customers.
Trust by design
Security, privacy, and reliability are not add-ons. They are built into every layer of the platform.
Simple over clever
Powerful automation should feel effortless. We hide the complexity so teams can move fast.
Relentless progress
We ship, learn, and improve continuously — turning feedback into value at speed.
Compliance & trust
Built for security and regulatory peace of mind
We treat your data — and your customers' data — with the highest standards of care. Compliance and privacy are foundational to how we build.
SOC 2 Type II and ISO 27001 refer to our underlying cloud infrastructure (AWS). Payments are handled by PCI DSS-compliant providers.
GDPR compliant
We fully honor EU data protection rights, including access, rectification, portability, and erasure of personal data.
Data encryption
All data is encrypted in transit (TLS 1.2+) and at rest (AES-256), with strict key management and access controls.
Data residency & retention
Clear retention policies and regional hosting options keep your data where it needs to be and only as long as required.
Secure payments
Payments are processed through PCI DSS-compliant providers — we never store raw card details on our systems.
Audit & monitoring
Continuous logging and monitoring keep the platform hardened, running on SOC 2 Type II and ISO 27001-certified cloud infrastructure (AWS).
Vendor due diligence
Every subprocessor is vetted and bound by data protection agreements before touching customer data.
Fraud & abuse prevention
Built-in safeguards detect and block spam, abuse, and fraudulent booking or payment attempts — including rate limiting, loop protection, and verified WhatsApp senders — to keep your account and customers safe.
Our journey
How we got here
The idea
We saw service businesses losing customers to missed calls and slow replies — and knew AI could fix it.
First agents live
Our first AI agents went live for dental and salon businesses, booking appointments around the clock.
Multi-vertical platform
We expanded across cosmetic, wellness, and auto services with a configurable, multilingual platform.
Scaling globally
Thousands of conversations automated every day, helping businesses grow without growing headcount.
Want to work with us?
Whether you want to automate your business or join the team building the future of service, we'd love to hear from you.
Prefer email? Reach us at hello@kie.services