AI for Opticians & Eyecare
Book eye tests, remind for recalls, and answer every patient instantly.
Your practice can only answer one call at a time. A KieServices optician agent handles every WhatsApp, call, and web message at once — booking eye tests, answering questions about lenses, frames and insurance, and reminding patients when their next check-up or recall is due.
24/7
Booking desk
-30%
No-shows
<1 min
Reply time
+25%
Recalls rebooked
The problem today
What's quietly costing you bookings and revenue.
Missed calls after hours turn into lost eye-test bookings
No-shows leave expensive testing-room time empty
Reception spends hours on repetitive lens, frame and pricing questions
Recall reminders for annual check-ups slip through the cracks
What can be automated
Everything your agent handles
Eye-test booking
Schedules sight tests and contact-lens fittings against your live diary and room availability.
Recall reminders
Automatically reminds patients when their annual eye test or check-up is due to bring them back.
Lens & frame questions
Answers common questions about lenses, coatings, frames and pricing straight from your catalog.
No-show protection
Sends WhatsApp reminders and one-tap rescheduling so testing rooms never sit empty.
Collection & payment
Notifies patients when glasses are ready and sends a secure payment link before collection.
How it works
From first message to confirmed booking
Patient messages your practice
They write "I need an eye test this week" — the agent replies instantly, any hour.
Books the test
It checks your live diary and books the sight test or fitting into an open slot.
Answers & reminds
Answers lens and frame questions, then sends reminders so the patient shows up.
Ready to collect
Tells the patient when their glasses are ready and takes payment before collection.
Ready to automate opticians?
See your own agent handle real bookings in a live demo — set up in days, not months.