IndustrySeptember 5, 2026· 6 min read

AI receptionist for auto service & repair shops

Answer customers, book jobs, and send service reminders on WhatsApp — so no enquiry is lost while your team is under a car.

AI receptionist for auto service & repair shops

Missed calls are missed jobs

When your team is on the ramp, the phone goes unanswered and customers call the next garage. An AI receptionist on WhatsApp answers every enquiry instantly and books the job against your live schedule.

Quote and book in one conversation

Customers describe the problem, get a service option or rough quote, and book a slot — all in one WhatsApp thread. The assistant collects the vehicle details you need up front.

Answer the repetitive questions

Opening hours, pricing, what's included in a service — the assistant answers consistently and hands over to your team for anything technical.

Reminders keep bays full

Automated reminders for booked services, MOTs, and seasonal checks reduce wasted slots and keep customers coming back.

Set up once

Connect WhatsApp, set your services and hours, and the receptionist handles bookings and quotes for every customer.

Put these ideas on autopilot

See how KieServices books appointments, cuts no-shows, and collects payments over WhatsApp — automatically.

Get started